Operational Optimization of Toll Plaza Queue Length Using Microscopic Simulation VISSIM Model

Abstract

The toll plaza's efficient functioning can be depicted through the ease of selection of queue with minimum occupancy by the user and the smooth flow with the minimum waiting time. The arrival rate, toll booth's service features, and specific selection criteria of toll lanes by user influence the queue length and waiting time delays. The microscopic analysis is required to evaluate the driver's behavior to select the lane based on payment type and shortest waiting time in each lane. The paper focuses on the simulation of traffic at toll plaza through microscopic traffic simulation software VISSIM-2020. The output of the model is determined from the queue length, and the time delay is determined. The data collected from Delhi-Rohtak toll plaza for 1 month and all the payment types, including cash, Fast Tag, and exempted, are considered for the study. The study proposes a simulation model to determine the driver's pattern in selecting lanes and identifying the most appropriate lane and payment type for the toll plaza's minimum delay.