Contact Us
Got a question about one of the sweepstakes casinos we've reviewed, spotted something that needs updating, or just want to share feedback? Here's how to reach the Sweepstakes Casinos team, and what we can (and can't) help with.
How to reach us
The quickest way to contact us is by email at [email protected]. Send us a message and we'll aim to get back to you within a couple of business days. Please include as much detail as possible — for example, which review or page you're referring to, or which platform your question relates to — so we can point you in the right direction faster.
What we can help with
- Corrections or updates to information on our reviews, including eligible states, welcome offers, or game libraries at platforms like Spinblitz, Crown Coins, Lone Star, Free Spins, SplashCoins, MegaBonanza, Spree, or Crash Duel
- General questions about how sweepstakes casinos work, including the difference between Gold Coins and Sweepstakes Coins
- Feedback on our editorial ratings and how we compare platforms
- Suggestions for topics or platforms you'd like us to cover
- Reports of broken links, outdated offers, or factual errors on the site
What we can't help with
We're an independent comparison and review site — we don't operate any of the sweepstakes casinos listed here, so we can't access your account, process a redemption, verify your identity, or resolve a dispute with a specific platform. For those issues, you'll need to contact the operator directly through the support channel listed on their own site, usually found in their help centre or account settings.
We also can't offer legal or tax advice. Sweepstakes casino availability varies by state, and rules change over time, so if you have questions about whether a platform is permitted where you live, or how prize redemptions might affect your taxes, it's best to check the operator's own terms and consult a qualified professional. Our Responsible Gambling page has some general pointers if you're concerned about your own play habits or a family member's.
Before you write in
A few things you might find answered already:
- Details on how our editorial ratings work and what we base them on are covered on our About Us page
- Our full Terms and Conditions explain how the site operates and how we handle commercial relationships with the platforms we list
- If you're outside the US or looking at UK-facing options, our page on non GamStop casinos may be more relevant to your search
A note on accuracy
We work to keep welcome offers, eligible states, and platform details current, but sweepstakes casino promotions and availability can change without notice, and operators sometimes update their own terms faster than we can verify them. If you notice something on the site that looks out of date — an offer that's expired, a state restriction that's changed, or a redemption threshold that's shifted — please let us know. Reader tips genuinely help us keep the site accurate.
Response times
We typically reply within a few business days. Enquiries about factual corrections or dead links tend to get prioritised, since those affect every reader using the site. General feedback and platform suggestions are read too, though we can't guarantee a personal reply to every message given the volume we receive.